ticklishmeercat608
December 10, 2020
"Fast shipping and handling."
Fast shipping and handling.
MarthaBrooks
December 04, 2020
"I love shopping at the actual Hudson's…"
I love shopping at the actual Hudson's Bay stores and am sad to hear that a few of their locations are closing. The one in downtown Edmonton is one of them. So my rating is based mostly on my in store experiences. I cannot say the same about Hudson's Bay online ordering and customer service. It's absolutely terrible and extremely frustrating! In all honesty, I'm not sure why they have a call centre because they aren't able to help you with anything and it seems most of the reviews are based on the online ordering/customer service. Although, I have had store clerks place an order online for me for an out of stock item which was shipped to the store with no problems.
I hope Hudson's Bay can survive and stay in business; it has 350 years of history!
silverlion488
October 08, 2020
"Generally good experiences"
Love the selection at The Bay.
Recently tried to use a new gift card online and it would not work. Called customer service and, although it took a while to sort out, it was not the customer service person's fault. He stuck with it, resolved the issue and and even sent me a new gift card to replace the one that wouldn't work without me even asking for that.